Dr. Dharmendra Pandey
Head of Quality Assurance, Quality Management & Benchmarking
Symbiosis International University, India & Dubai
Visionary Leader in Higher Education | Quality Assurance & Benchmarking | Six Sigma Yellow & Green Belt
With over two decades of transformative experience in higher education, I currently spearhead Quality Assurance, Quality Management, and Benchmarking (QMB) at Symbiosis International (Deemed University) - SIU, a globally recognized institution with 40,000+ students across India and Dubai.
Strategic Leadership & Vision:
• Orchestrating comprehensive quality assurance initiatives across multiple SIU campuses
• Driving excellence through meticulous implementation of national and international accreditation standards
• Pioneering data-driven decision-making models to enhance institutional performance
• Fostering a culture of continuous improvement and innovation in higher education
Expertise:
• Quality Frameworks: NAAC, AISHE, NIRF, QS, THE, ARIIA, NBA, CAA UAE, AACSB
• Six Sigma methodologies applied to higher education processes
• Academic and administrative audits
• Curriculum development and enhancement
• Student experience optimization and graduate outcome improvement
Key Responsibilities:
• Head of Quality Assurance, Quality Management, and Benchmarking at SIU
• Member Secretary of the University's IQAC
• Leading Symbiosis Accreditation Framework (SAF)
• Spearheading the implementation of Faculty, Management, and Department Information Systems
• Advising university leadership on regulatory changes and strategic actions
Research & Academic Contributions:
• PhD in Management with focus on higher education quality
• Research interests: Quality Assurance and Enhancement in HEIs, Internet Advertising, Spirituality in Education
• Published multiple papers in peer-reviewed journals on topics ranging from digital marketing to skill development initiatives to QA.
• Regular presenter at national and international conferences on quality assurance in higher education
Previous Experience:
• (20+ Years of work experience)
• Industry experience with Pantaloon Retail India Ltd. and IndiaMART Intermesh Ltd., bringing valuable corporate insights to academia
Certifications & Qualifications:
• Six Sigma Yellow and Green Belt certified
• PhD, M.Phil, and MBA in Management
• Extensive training in research methodologies, case writing, and pedagogical techniques
headqa_qmb@siu.edu.in