Junaid Jagalur, TikTok
Junaid Jagalur
Site Reliability Engineer
TikTok


Junaid is a prominent figure in the DevOps domain, with a specialized focus on release management for distributed systems. He has won multiple international accolades like the Globee and Stevie awards for technical excellence in DevOps, and judged international competitions like the Fortress Cybersecurity Awards as a DevOps SME. His research has been published in international journals like IJCATR, and his articles are featured in top DevOps websites like DevOps.com and DZone.com. He previously led a DevOps team for a major grocery retail group comprising Stop&Shop, Giant Food, Giant Martins, Hannaford, and Food Lion. His team was responsible for automating releases of ML models to hundreds of thousands of customers which enhanced core online shopping experiences, such as suggesting forgotten items at checkout, offering substitutions for out-of-stock goods, and recommending complementary products. Junaid's expertise extended to automating releases for customer-facing chatbots, and overseeing the automation of deployments for data pipelines critical for training ML models.

Junaid has since taken on a pivotal role in architecting a monitoring tool for overseeing a majority of changes to the TikTok application in the United States. His innovative approach leverages an internal data lake to consolidate changes from various deployment platforms into a centralized application, facilitating unprecedented visibility, security, and change management on a national scale. Junaid's contributions to DevOps, from enhancing grocery shopping to ensuring robust application monitoring, underline his exceptional capability to bring a wealth of experience and insights to the QS Reimagine Education Awards.

junaidjagalur@gmail.com