Professional with extensive experience in education, academic management, and customer experience, currently leading initiatives aimed at enhancing the overall student journey, working closely with professors, area chairs, and vice deans to ensure the highest academic quality and an outstanding learning experience.

Proven track record in the educational sector across both commercial and academic areas, from engaging prospective students in the sales phase to supporting enrolled students throughout their academic journey.

Experienced in managing international B2C and B2B projects, consistently delivering value and excellence to all stakeholders involved.

Flexible, highly organized, and a collaborative team player, with strong communication skills that enable effective coordination across cultures, departments, and leadership levels to achieve strategic objectives.